Rick Desmarais

Within a supply chain, understanding demand is a highly complex challenge that requires sophisticated and accurate data, as well as trust and transparency among all participants – from supplier, to distributor, to clinicians and patients at the hospital. These challenges sparked a highly successful collaboration between Intermountain Healthcare and JJHCS. Developed initially to help reduce stock-outs, the ongoing partnership has not only improved efficiencies at the distribution level, but also enhanced trust among partners and promoted integrity in the supply chain.
Gain insights and success stories from this collaboration, including:
• Reducing stock-outs and improving end-to-end customer service and operational efficiency
• Proactive approaches to data gathering and implementation
• Shedding light on and correcting historical supply chain habits, including stockpiling