Stephen Meyer

High inventory levels in the medical device industry are an irresistible target as companies strive to become more efficient with their working capital. However, medical device inventory levels are less an indicator of lagging supply chain maturity than they are a reflection of expectations of customer service and risk exposure. Medical device companies require a different approach to inventory than in other industries. Find out how you should:
• Change how you craft your inventory strategy
• Change how you approach inventory reduction projects
• Change how you measure inventory

While supply chains are becoming increasingly complex, they are also becoming more customer centric than ever before. How can you provide segmented service instead of one size fits all? How can customer experience groups best interface with hospitals? How can you make the supply chain more convenient for the customer? Hear lessons learned and insights into how two organizations have aligned with customers, including how to:
• Understand how value is defined by customers
• Appeal to the broader hospital and not just individual doctors
• Remove waste and realize efficiencies